Registered Airmail Delivery
How to check
the delivery status of your order.
This is a fairly simple process. If you would like to check the progress of
your order within 3 days of receiving the shipment notification and Tracking
Number e-mail we send to you, then visit www.sapo.co.za.
Now click on "Track and Trace" link that you will find in the menu under services
in the top right hand side of this website. Then enter your tracking number
without the ZA at the end of it. The status will be displayed regarding
your order.
After 3 days please log onto the Postal
Service in your country. This may for example be www.usps.com
(for the USA) or www.canadapost.ca/business/default-e.asp
(for Canada).
Please
note:
USPS only post the status of your order the day before they deliver it
to you. So if you check on
www.usps.com
track and Confirm and it says “There
is no trace of this item” please do
not panic as this is normal practice, and it is beyond our control. If you
do get a trace, this means you will get delivery the next day.
Look for the Tracking option and enter
your personal tracking number. Please note that you should type in all characters
with CAPS on and without any spaces between them. For example if your tracking
number is RD123654234ZA type it exactly like this. You will then be able to
view the status of your delivery.
Please
note that Royal Mail in the United Kingdom do not recognize International
Tracking numbers in their system.
